April 27th, 2005 by rbanks
While I admire the emphasis that James Dyson has put on the difficult process of industrial design as part of the marketing of his vacuum cleaners I can’t help but be disappointed with the one that we bought a year ago, just after we moved into our house. I’ve never had a cleaner that is so complex. Removing the hose from the back of the unit, particularly, takes quite a bit of strength and feels wrong, like it’s being broken.
Our professional cleaners put it succinctly. “Should have got a Henry“.