July 29th, 2011 by rbanks
A lot of the written material that we produce in the research team that I’m a part of is directed very much at an academic audience. Through conferences like CHI and CSCW we build on the research work of others and find out about new efforts going on in our domain of human-computer interaction. That’s as it should be for research.
We’ve been trying to think of some ways to make our work more accessible, though. Partially this is because the busy people who work for Microsoft in the US, building products that we want to help influence, don’t have a great deal of time to read a 10 page academic treatise. They need something a little more…succinct, and to the point. In addition to a focus on Microsoft, we think the subject of our research work is generally and genuinely interesting to a broad audience. We deal with the way people live their lives, and try and gain some understanding of the appropriate way in which technology should play a part. We look for the “human values” that motivate people, particularly in their personal relationships and in the places in which they spend time, then we ask how technology can enhance, rather than undermine, them.
So as part of this effort to make our work more approachable we’ve started a magazine called “Things we’ve learnt about…”, which will focus on succinctly summarizing what we’ve learnt around a particular theme, to provide simple insights into how we think people tick. You can download read about, and download the magazine from our site at:
Feel free to print it any way you want, if you want a hard copy. We’ve also made the magazine available through MagCloud, which is another alternative for getting a printed version. They can do a great, glossy print on demand version for you at cost.
The first issue deals with human-to-human communication. We’ve tried to wrap up over 5 years of research and design work in this area to talk about why people communicate. A lot of the focus on communication technologies is on the substance of the message – getting some “data” if you like, from person A to person B. A lot of this issue of the magazine deals with the reasons and methods through which people communicate that have little to do with the message. Sometimes people send message to remind other people that they care about them, for example. The content of the message matters less than the fact that the sender thought about sending it. The magazine is full of little insights like that, that are about the subtle underpinnings that make communication important.
Anyway, hope you like it. Let us know what you think in the comments below. And look for future issues on different themes.